Mule Duffel Service

This is a special service to have your duffel/pack carried by mule to/from the South Rim and in and/or out of Grand Canyon. This service must be reserved and paid for in advance.

  • We operate duffel service year round. Service may be suspended if trail conditions are unsafe.
  • Duffel Service will operate 7 days a week from March 1 – December 31, 2014.
  • Duffel service is offered Monday through Friday only during January through March 2014.
  • $66.79 each way, per duffel.
  • To reserve, please call central reservations at 888-29-PARKS or 303-29-PARKS (outside of the US)

Weight and dimensions

Weight limit is 30 pounds per duffel. Maximum dimensions per duffel are 36” x 20” x 13”. Gear must be packed inside your own duffel bag with no outside attachments such as walking sticks, fishing poles, canteens, etc. We cannot carry external frame packs. Gear can be transferred to a duffel and the empty pack and frame carried out by hikers.

When packing food in your duffel

  • There are wildlife and critters that will try to get to the food packed in backpacks/duffels
  • If packing food, we encourage to place food in very sturdy plastic containers
  • Guests may not want to use new backpacks/duffels to pack food, as wildlife/critters may try to get into their bag
  • We have limited storage to protect duffels and will not guarantee their protection from wildlife/critters

In-bound duffel procedures

In-bound duffels are duffels being taken down to Phantom Ranch. They must be presented at the Xanterra Livery Barn by 4:00 p.m. the day prior to the day they are to go down to Phantom Ranch. (Late Duffels are not encouraged. Duffels can be delivered to Phantom Ranch or to the boat beach (if rafting out).

Out-bound duffel procedures

Out-bound duffels are duffels being taken out of the canyon up to Grand Canyon Village. They must be presented at the Phantom Ranch Loading Dock no later than 6:15 a.m. – on the day they are to be taken up out of the canyon. The weighing, measuring and loading occurs only at Phantom Ranch. Recycled grain bags are provided for guests without their own duffels.

Duffels may be claimed between 3:00 p.m. and 4:00 p.m. at the Xanterra Livery Barn the day they are brought up from the canyon or between 9:00 a.m. and 4:00 p.m. the following day.

Late duffel procedures

Late pickup of duffels coming up from Phantom Ranch is accommodated between 4:00 p.m. and 8:00 a.m.

Delivery of late duffels going down to Phantom Ranch must be arranged for prior to midnight the day/evening prior to delivery at Phantom.

A $10 additional charge (late fee) will be collected for late duffels per call (not per duffel).
Guests should call the Xanterra switchboard at 928-638-2631 so the operator can arrange for an employee to handle the late duffel request.