IMPORTANT ALERTS

Grand Canyon National Park Update: Flash Flooding and Temporary Lodging Impacts

Grand Canyon National Park Update: Flash Flooding and Temporary Lodging Impacts
A flash flood occurred in the inner canyon on August 29, 2026, damaging water infrastructure serving the South Rim. Grand Canyon National Park entered Stage 4 water restrictions effective Monday, August 31. As a result, South Rim lodges inside the park are unable to accommodate overnight guests from August 31 through September 13, 2026. This includes Bright Angel Lodge, Kachina Lodge, Maswik Lodge, Thunderbird Lodge and El Tovar Hotel. All Grand Canyon South Rim Lodges guests and employees are safe and accounted for. For the latest park conditions, visit nps.gov/grca.

Reservation Status and Notifications

Is my reservation still valid or canceled?

If you had an overnight lodging reservation at Bright Angel Lodge, Kachina Lodge, Maswik Lodge, Thunderbird Lodge and El Tovar Hotel for a stay August 31 through September 13, 2026, it has been automatically canceled due to flash-flood damage to the South Rim’s water infrastructure. Deposit refunds are being issued within 7 to 10 business days. If your stay extends beyond September 6, your arrival date is being adjusted to September 14 for the remainder of your reservation.

Will I be automatically notified if my reservation is affected?

All impacted guests with reservations inside the park from August 31 through September 13, 2026 have been notified by email. If you have a reservation with us inside the park during those dates and did not receive an email, please reach out so we can assist.

Is the September 14 reopening date confirmed?

For reservations that extend beyond September 13, 2026 we are adjusting arrival dates to September 14 for the remainder of the stay. At this time we have only cancelled through September 13, 2027 for Bright Angel Lodge, Kachina Lodge, Maswik Lodge, Thunderbird Lodge and El Tovar Hotel. We will update the website and notify guests if the cancellation is extended. Guests with reservations September 14 and beyond may modify their reservations to a future date if desired. For the latest park conditions and any updates, please consult the NPS website at nps.gov/grca.

Can I reschedule instead of canceling?

We would be happy to assist you with rescheduling. If your reservation was already cancelled you can rebook online at www.grandcanyonlodges.com or speak with one of our live agents for assistance. Please note that hold times may be long due to high volumes.

My email said my reservation was canceled but my dates are after September 13. Am I okay?

Only reservations for arrivals through September 13, 2026 have been canceled. If your reservation arrives September 14 or later, it has not been canceled. If your stay was set to arrive on or before September 13 and extend into September 14 and beyond, your arrival date is being adjusted to September 14 for the remainder of your stay. Guests arriving September 14 and beyond may also modify their reservation to a future date if desired.

Closures and Refunds

Is my hotel inside the park closed, and will I get a full refund?

Bright Angel Lodge, Kachina Lodge, Maswik Lodge, Thunderbird Lodge and El Tovar Hotel are unable to accommodate overnight guests from August 31 through September 13, 2026 due to Stage 4 water restrictions following flood damage to the water source infrastructure. If your reservation was affected, it was automatically canceled and your deposit refund will be issued within 7 to 10 business days.

Which specific lodges are closed?

Guests with existing reservations arriving through September 13, 2026 at Bright Angel Lodge, Kachina Lodge, Maswik Lodge, Thunderbird Lodge, and El Tovar Hotel were emailed a notice advising of the closure and cancellations. Separately, Phantom Ranch, Bright Angel Campground, the Phantom Ranch Canteen and cabins, and the entire North Kaibab Trail are closed until further notice, and Phantom Ranch reservations are being canceled through at least September 20. For the latest conditions, see nps.gov/grca.

Can I move my reservation to a hotel outside the park?

Yes. We welcome you to rebook at one of our properties just outside the park boundary in Tusayan or Williams, AZ: The Grand Hotel at the Grand Canyon, Grand Canyon Hotel & Suites, or the Grand Canyon Railway Hotel.

If I cancel due to the flood, is that penalty-free?

Reservations inside the park affected by the closure (August 31 through September 13, 2026) are being canceled automatically with deposit refunds issued within 7 to 10 business days. If your reservation falls outside those dates and you wish to make a change, you may do so online or with one of our live representatives.

Safety, Access, and Operations

Is it safe to visit the South Rim even with flooding in the canyon?

Day visitors are still welcome, and all park services remain available with minimal impact. For the most up-to-date conditions, please consult the NPS website at nps.gov/grca.

Are the trails open, specifically Bright Angel, South Kaibab, and North Kaibab?

The entire North Kaibab Trail is closed until further notice, along with the Black Bridge and Silver Bridge crossing the Colorado River. For current status on all other trails, including Bright Angel and South Kaibab, please check the National Park Service at nps.gov/grca, as trail conditions can change.

Is the train still running?

The Grand Canyon Railway continues to operate as normal.

Are tours and bus rides still operating?

Our activities are currently open and operating as normal, and day visitor park services remain available with minimal impact. Because conditions can change, because conditions can change, please check back to our website and nps.gov/grca for the latest.

Are the roads in and out of the park passable?

The flooding occurred inside the Grand Canyon and did not directly impact any roads within or to and from the Grand Canyon South Rim. The park remains open to day visitors. For real-time road and access conditions, please consult the National Park Service at nps.gov/grca.

Are the restaurants, gift shops, museums, and lookout points open and accessible?

The park remains open to day visitors and park services remain available with minimal impact. Our restaurants and activities are currently open and operating as normal. Note that the Phantom Ranch Canteen is closed until further notice.

Damage, Repairs, and Broader Impact

How bad was the damage, how long will repairs take, and are there still people missing?

We know how important this is. Flash-flood damage to water infrastructure serving Phantom Ranch and the Grand Canyon South Rim has led to Stage 4 water restrictions, and all Grand Canyon South Rim Lodges guests and employees are safe and accounted for. We do not have details to share on the extent of the damage or repair timelines at this time. For questions about park conditions, search and rescue, or the broader flood response, the National Park Service is the authority: nps.gov/grca.

Phantom Ranch

Phantom Ranch is currently closed and we have cancelled reservations through September 20, 2026. This includes closed for overnight guests as well as any other services through the Phantom Ranch canteen. We will update the website and notify guests if the cancellation is extended.

Guests with reservations September 21 and beyond may modify their reservations to a future date if desired. The trails are currently closed making Phantom Ranch inaccessible. Guests should visit www.grandcanyonlodges.com for updates about Phantom Ranch and nps.gov/grca for information about trails and trail conditions.

We are experiencing high volumes and appreciate your patience when requesting to speak with a live agent.