Xanterra Travel Collection is the approved concessioner for operating and maintaining most of the in-park lodging facilities at the South Rim of the Grand Canyon, including Phantom Ranch. Reserving a room through the Xanterra’s central reservations office or on our website ensures that you receive the most accurate information available and never pay a booking fee.
We are committed to helping you find your ultimate Grand Canyon experience, while working to protect and preserve the park for future generations.
Check-in time: after 3:00 p.m.
Check-out time: 11:00 a.m.
We accept Visa, MasterCard, Discover, American Express, Carte Blanche, JCB, and Diners Club.
You can quickly and efficiently make a reservation or check availability online or you can talk with one of our knowledgeable reservations agents toll-free:
Central Reservations Hours of Operation
Daily – 7:00 a.m. to 7:00 p.m., Mountain Time
What time is it? Time is confusing out here! Grand Canyon is located in Arizona, and does not follow daylight savings as it is in the Mountain Standard Time Zone. However Denver, Colorado, where our Central Reservations Office is located, does follow DST as it is in the Mountain Time Zone. Click here to check what time it is at our Central Reservations Office.
NOTE: The reservations office is closed Thanksgiving, Christmas and New Year’s Day, and will close at 12:00 p.m. on the day prior to each of these holidays.
For same day reservations or to reach a lodge guest, please call the Grand Canyon South Rim switchboard operator: 928-638-2631.
You may also contact us at:
Xanterra Travel Collection
6312 South Fiddlers Green Circle, Suite 600N
Greenwood Village, Colorado 80111
Federal government employees on official travel should contact Grand Canyon National Park at 928-638-7703 for assistance with obtaining government rates.
We are happy to process your reservation for Phantom Ranch or add to your existing reservation through our central reservations department or online.
We are happy to process your reservation or add tours to your existing reservation through our central reservations department or online.
The Mather and Desert View Campgrounds are operated by the National Park Service (NPS). To reserve a campsite, please call 800-365-CAMP or make a campsite reservation online at www.nps.gov/GRCA/planyourvisit/index.htm
Permits are required for all overnight backcountry camping, with the exception of guests with reservations at Phantom Ranch. You can obtain a permit from the park’s Backcountry Information Center up to four months in advance. Please keep in mind that permits are limited.
Our rates require approval by the National Park Service, so you can always be assured of an excellent value.
Your deposit guarantees the first night’s room rate. Any increases to the room rate after your reservation is confirmed will apply to all additional room nights. Any modifications to your reservation(s) may result in the entire stay being subject to the new applicable rate.
We are currently accepting reservations for stays up to 13 months in advance. On the first of each month, we will begin accepting reservations for the entire month of the following year. For example, on September 1, we will accept reservations through September 30 of the following year. Advance reservations are strongly recommended for all properties. Phantom Ranch and El Tovar rooms are extremely popular and will frequently sell out quickly. We regret that we cannot offer a wait list for accommodations.
*Phantom Ranch individual reservations may be made for up to 9 hikers. Parties of 10 or more hikers are considered a Group and must be submitted to Phantom Ranch Group Sales.
In order to reserve a room, a deposit equal to the first night of your stay (plus tax) is required on each room within 7 days of making the reservation. If arriving within 14 days, a credit card deposit is required to make a reservation. You may use Discover, JCB, American Express, Carte Blanche, Diners Club, MasterCard or Visa and we will charge your credit card upon completion of the reservation.
The deposit will guarantee your room reservation for an arrival beyond 3:00 p.m. Please note, the deposit will guarantee the reservation and the first night’s room rate only. Any increases to the room rate after your reservation is confirmed will apply to all additional room nights. Any modifications to your reservation(s) may result in the entire stay being subject to the new applicable rate.
When reserving Phantom Ranch or a tour, the required deposit is full payment. Any modifications to your reservation(s) may result in the entire stay/tour being subject to the new applicable rate.
Please note, all reservations must be made in the name of the cardholder, and the cardholder must be present at the time of check-in.
If your plans change for any reservation (except Phantom Ranch), you may receive a full refund of the deposit provided you cancel the reservation and obtain a cancellation number at least two (2) days prior to the designated check-in time and arrival date. If making a reservation within 2-days of arrival, the deposit is immediately non-refundable.
For stays at Phantom Ranch through the night of December 31, 2018, cancellations must occur at least 2-days prior to the designated check-in time and arrival date to receive a full refund of your deposit. Group reservations for Phantom Ranch require a 30-day cancellation notice. If making a reservation within the cancellation period, the deposit is immediately non-refundable.
For stays at Phantom Ranch beginning the night of January 1, 2019, cancellations must occur at least 45-days prior to the designated check-in time and arrival date for all reservations. If making a reservation within the cancellation period, the deposit is immediately non-refundable.
Please note that only reservations made online can be modified online. If you wish to modify a reservation that was not made online, please contact our central reservation office directly. We also recommend that you call our central reservations office directly to modify or cancel a reservation within 5 days of arrival.
If you cancel your reservation for any reason less than two days prior to arrival, your deposit will be forfeited.