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Services & Amenities

Guest Services & Amenities

Below is a list of services and amenities that are available within the Park.

Food and Beverage Amenities

Grand Canyon National Park Lodges provides in-room amenities to help personalize your special day or event. Whether you’re staying here yourself or want to surprise someone who is, our in-room amenities are the perfect gifts to let anybody know you care.

In-Room Amenities

ADA Compliant Accommodations

Rooms designed for guests with physical disabilities are available at El Tovar, Kachina, Thunderbird, Maswik North, and Maswik South. To see available ADA-compliant rooms check the “ADA/Accessible Rooms” box in the online reservations application or call Central Reservations at 888-297-2757 (7a-7p MT)


ATMs are available in the Maswik Lodge and El Tovar lobbies.

Bell Staff Service

Luggage service is provided by our Bell Staff and is available at all of our lodges. Check with the Front Desk for assistance.

Emergency Services

For 24-hour emergency response, dial 911 from any guest room or house phone.


Gasoline and diesel fuel are available in the community of Tusayan just outside of the Park via the South Entrance, approximately 7 miles/11km from the Historic Village at the Texaco Gas Station/Express Mini Mart. Call 928-638-2608 for additional information.

Garage Services

Mechanical services for your car, truck, RV, etc. may be obtained at the Xanterra Garage, located on the main park loop road, near the Grand Canyon Railway Depot and just east of the Xanterra General Office Building. The Garage is open daily from 8:00 a.m. to noon and 1:00 p.m. to 5:00 p.m. Call our central switchboard at 928-638-2631. In the event the Xanterra Garage does not have the resources to assist you on-premises, we will gladly assist guests in coordinating with our local partners for mechanical services.

General Store – Canyon Village Market

Located at Market Plaza, the General Store carries a full line of groceries as well as hiking equipment and gift items. For additional information including hours of operation, please call 928-638-2262.

Information and Visitor Centers

Grand Canyon Visitor Center – Plan your visit, see the park film, and view the exhibits located near Mather Point and within walking distance to the canyon rim.  Ample parking is available. You can also ride the free National Park Service shuttle bus from any of the in-park lodges. The facility also includes the Desert Dog Food Truck, bike rentals, a coffee shop, bookstore, restrooms, pay phones, and shuttle bus stops.

Open daily year-round, hours vary seasonally:

  • Winter 8:00 a.m. to 5:00 p.m.
  • Summer 8:00 a.m. to 6:00 p.m.

Backcountry Information Center –  If you wish to camp anywhere in the park, other than developed campgrounds on the North Rim, South Rim or Tuweep, you must obtain a permit from the backcountry information center. It is located across the train tracks from Maswik Lodge. Visit for additional information.

Verkamp’s Visitor Center – Located within the Historic District on the canyon rim, just east of the Hopi House, is one of the oldest buildings in the park. National Park Service rangers and Grand Canyon Conservancy staff will answer any questions you may have regarding the park and its natural and cultural resources. Hours vary seasonally; check the National Park Service’s South Rim Pocket Map and Services Guide for current schedule.

Yavapai Geology Museum – This unique and historic building is located just a short walk or free shuttle ride from Grand Canyon Visitor Center. It features expansive canyon views from panoramic windows. Exhibits help park visitors to see and understand the complex geologic story of the area. Open year-round; check the National Park Service’s South Rim Pocket Map and Services Guide for current schedule.

Desert View Information Center – Discover how Grand Canyon continues to inspire today. This visitor center is located at the park’s east entrance, 26 miles from Grand Canyon Village on Highway 64.  Open daily 9:00 a.m. to 5:00 p.m. During the winter months, it is open as staffing permits. Public restrooms are located nearby. Check the National Park Service’s South Rim Pocket Map and Services Guide for current schedule.

Tusayan Museum and Ruin – See original artifacts, including split twig figurines and ancestral Puebloan pottery. 9:00 a.m. to 5:00 p.m.


Lost & Found

For items lost or found in any of the hotels or restaurants call 928-638-2631. For all other lost items call 928-638-7798.
Please take any found items to any Front Desk.


The National Park Service offers a selection of maps, including a map of parking and shuttle bus routes in the park. To view them, visit Grand Canyon National Park website at

Medical Services

The North Country Community Health Center (clinic) is open all year. Call 928-638-2551 for additional information. Emergency medical services are provided by National Park Service Rangers and clinic staff – dial 911 from any guest room or house phone.


Parking is available in lots throughout Grand Canyon Village. There is no charge for parking inside the park. Please avoid parking along the roadside, except where signs or lines on the road indicate that it is permissible.


The kennel is open seven days a week. Overnight boarding is available Friday through Sunday, with pick-ups and day boarding available on Monday. The kennel is closed and unmanned Tuesday through Thursday. Pricing and information are as follows:

  • 7:30am – 5:00pm
  • After hours pick-ups available through the by contacting the Switchboard at 928-638-2631
  • Rates (include food)
    • $50.00 Overnight Dog
    • $35.00 Overnight Cat
    • $32.00 for Day Dog or Day Cat

Pets are allowed on South Rim trails that are in developed areas of the park. Per the National Park Service, pets are required to be on a leash 6’ in length or less. Pets are NOT permitted below the rim or on park buses (except for service animals). Pets are also not permitted in guest rooms in any Grand Canyon National Park Lodge (service animals excluded). Overnight pets must be boarded at the kennel. The kennel accepts dogs and cats only, and reservations are recommended (especially for the summer months and holidays). Pets are accepted for day or overnight boarding, and food is included. All dogs must have proof of current inoculation against rabies, DHLP, Bordetella, and parvo. All cats must have proof of current inoculation against rabies, feline leukemia and distemper combo (FDVR). The park kennel is located at the South Rim near Maswik Lodge. For reservations and more information call 928-638-0534.

Post Office

Located at Market Plaza, the Post Office is open year-round.

  • Monday thru Friday 9:00 a.m. to 4:30 p.m.
  • Saturday 11:00 a.m. to 1:00 p.m.
  • Call 928-638-2512

Religious Services

See schedules at Mather Campground, Shrine of the Ages, Grand Canyon Post Office, Grand Canyon Visitor Center, and Park Headquarters.

Safety Deposit Boxes

Contact the Front Desk at your lodge for more information. Safety deposit boxes are available only to overnight lodge guests.

Tours of the National Park

On the South Rim there are a variety of interpretive bus tours available. These tours include Sunrise, Sunset, Desert View and Hermit’s Rest. Tours are available throughout the year, and departure times vary seasonally. Please inquire at the Bright Angel or Maswik Transportation and Activities Desk for additional information. Wheelchair-accessible coaches are available by prior arrangement.

Transportation and Activities Desks

Information about Phantom Ranch, mule rides, interpretive bus tours, the Grand Canyon Railway, Colorado River float trips, as well as many other canyon adventures (including wheelchair-accessible activities) is available from our knowledgeable staff at any of the following transportation desks:

  • Bright Angel Transportation and Activities Desk
  • Maswik Transportation and Activities Desk

NOTE: Hours vary seasonally

Transportation – Free bus service within the South Rim Area

Free shuttle buses run daily within Grand Canyon National Park (tickets not required). They operate on four different routes:

  • Village Route
  • Kaibab Trail Route
  • Hermits Rest Route (except November & December)
  • Tusayan Route (May 28-September 9, 2022 only)

NOTE: A National Park Service entry pass required to re-enter the park. For more detailed information refer to National Park Service’s South Rim Pocket Map and Services Guide.

Transportation – Shuttle Van Service from Phoenix and Flagstaff

Groome Transportation ((804) 386-0494 ) offers shuttle service from Phoenix Sky Harbor Airport and Flagstaff to the canyon. Times and rates are posted at

Transportation – Shuttle Van Service – Rim to Rim (North and South)

The Trans-Canyon Shuttle runs between the north and south rims once each day, in each direction, and the travel time is approximately 5 hours each way. The shuttle operates from mid-May through mid-October. There is a fee for this service. Call 928-638-2820.